According to the Ministry of Information and Communications, 2020 can be considered as the year to start the awareness of digital transformation, 2021 is the year to start implementing and experiencing digital transformation in the context of the pandemic, and 2022 is the year promote digital transformation towards people-centered, all-people and comprehensiveness.

To guide ministries, branches and localities to make breakthroughs in digital transformation, on March 6, 2022, the Ministry of Information and Communications issued Document No. 797/BTTTT-THH, guiding a number of important tasks to promote the implementation of digital transformation this year.

The general orientation is to bring the activities of people and businesses to the digital environment through the universal use of Vietnamese digital platforms, helping people and businesses directly enjoy the convenience and benefits of digital transformation.

Specific tasks include:

- Universally use the e-commerce platform for people, agricultural production households, and individual business households.

- Universalize the use of online teaching platforms, focusing on guiding people to actively use digital platforms for learning and reviewing subjects in natural sciences, foreign languages, and digital skills, soft skills.

- Universalize use of digital platforms to support personal health advice, direct connection between people and doctors in accordance with the law, use of digital platforms to support remote medical consultation and treatment of hospitals.

- Universally use other digital platforms to serve people's essential needs, such as communication, entertainment, tourism, travel, eating and ensuring network information security.

- Universally use online public services provided by government agencies at all levels to people and businesses.

- Universally use digital platforms to serve production and business activities of small and medium enterprises.